Get connected with ASDA Mobile

Going abroad

With ASDA Mobile you can make calls from anywhere in the EU from just 28p a minute and receive calls for just 7p a minute. And texts are great value too - you can send texts for just 8p and they're FREE to receive. You can also make calls from one EU country to another from just 28p per minute.

Call charge calculator

To find out about charges from a specific destination, just use the handy call charge calculator below.

Cost p/min for calling the UK and any other EU country: 140p
Cost p/min for receiving a call: 140p
Cost p/min for calling another non-EU country: 140p
SMS p/message: 40p
Minimum charge 1min
Data per MB

International dialing codes

To find out the International dialing codes for a specific destination, just use the drop down menu below.


Important information

  • Receiving an SMS in UK or overseas is free of charge
  • Sending a text to a non UK number may be more expensive than the standard charge
  • All rates include VAT
  • The minimum call charge when calling is 30 seconds from the EU and is 1 minute from all other countries. Subsequent billing is per 30 second blocks
  • Because we're partnered with Vodafone, you will be able to use your phone from just about anywhere you travel in the world. Your phone should automatically be set to search automatically for the "preferred" network when you arrive in your destination. You can check this by looking at your settings and network settings and checking "auto selection" is highlighted. Please note that this may vary by handset type.
  • In some countries network compatibility is dependent on the use of a compatible phone. In North and South America, for example, you will need to use a tri-band compatible phone, and some other areas of the world may require a quad-band device. For South Korea and Japan you'll also need a 3G compatible phone to connect to the network. If you are in any doubt as to your handset compatibility then please call us on 2732 from your mobile before you leave the UK so that we can check this for you.
  • If you receive any voice messages whilst abroad then please be aware that a security code must be setup prior to leaving the UK to allow you to access your voicemail from abroad.
    To set a voicemail security code firstly call 121 from your mobile, then select option 1 for the Main Menu, option 4 for Mailbox Settings, option 2 for Mailbox Security and then option 2 to change or add a security code. To access your voicemail from abroad you can dial +447836121121
    Alternatively you can switch your voicemail off before you leave the UK by dialling 1210 from your mobile. To turn it back on, when you arrive back in the UK, simply dial 1211 from your mobile.
  • We recommend that you top-up before you go abroad however you can also call +448704522732 or 2732 from your mobile to top-up at anytime.
  • Video messages sent while abroad will cost 55p plus a data charge. Data is charged at 69p per megabyte in the EU and £7.50/megabyte in the rest of the world so the cost will vary dependent on the length of the message.
Zones Example
Countries
Roaming Rates
Cost p/min for calling the UK and the country you are in Cost p/min for calling another country - not UK Cost p/min for receiving a call SMS p/message Data charges pence/mb (charged in kb's)
1, 2, 3 Europe 28 28 7 8 69
4 Australia,
N Zealand
87 140 87 40 750
5 USA
Canada
87 140 87 40 750
6 Rest of
the World
140 140 140 40 750