Contact us

Have you tried our FAQs page?
you still need help please enter your details below,
alternatively call our customer helpline

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If you've already got an ASDA Mobile number please enter it here:

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Phone us

Our UK based customer helpline is open from 8am to 10pm every day and our automated service is open 24 hours a day. Bank Holidays may have reduced opening hours which will be displayed here.

Call 2732 from your mobile
Calls to the Automated Helpline from your ASDA Mobile are FREE, or 25p per call if you choose to talk to an ASDA Mobile colleague (no matter how long you are on the phone). Calls to our automated Helpline are free from abroad also. If you choose to talk to an ASDA Mobile colleague from abroad this will cost 35p per minute.

Call 0845 303 2732 from any UK standard line phone
Standard local rate charges apply.

Order or website query
If your question is about your order or you are experiencing problems with our website please call us on 0845 366 6990.
Our team are available Monday to Friday from 9am until 6pm.

Please be aware your order may be delayed due to the severe weather conditions we are currently experiencing.